Since our AGM in September, we have been listening carefully to our member organisations about the kind of services they currently need. The consensus has been around more support for volunteers; group resource development work and assistance with governance.
To start to address these needs we have firstly experimented with going mobile in Immingham on Tuesdays and Cleethorpes on Wednesdays. Early feedback from the groups we have contacted and started to work directly with indicate that this is a good move and welcomed by those supported.
As part of the ‘going mobile’ experience, we have decided to relocate staff away from 14 Town Hall Street and operate an appointment service for volunteer recruitment at the places we are working within our communities where our volunteers live so they have less far to travel to find us.
Therefore, the Volunteer Centre currently located at 14 Town Hall Street, Grimsby will close to the public from 10th December 2014. All staff will be re-located at 23 Bargate, Grimsby from this date. All volunteer services will continue to be provided directly with groups on their respective premises.
We are delighted to announce the launch of our mobile service with effect from 8th January 2015 which will operate in Immingham on Tuesdays; Cleethorpes on Wednesdays and Grimsby on Thursdays. This will include both group and volunteer development work.
We are currently updating all our members’ records and therefore will be visiting all our members in order to do this. If you have not heard from us lately and feel you need a visit from us before we contact you please email: firstname.lastname@example.org to book an appointment.
We would like to remind voluntary and community groups that all our volunteer services are fully accessible and available to everyone in North East Lincolnshire although it should be noted that we are not directly funded to deliver our core services at present.
Infrastructure support for voluntary and community groups is available to our Members and Friends. However, if groups are not members but wish to access our services such as payroll, disclosure and barring checks, safeguarding training for example, they can do so by paying the fee for these services.
Our decision to participate in National Trustees’ Week was to build upon the success of our staff members active participation in National Volunteers Week; respond to the request for support with organisational governance from our members and to enable our own Trustees to lead on this work.
As a result we will be offering some more training sessions on roles and responsibilities; continuing to build on our young trustees development work and offering tea with trustees’ sessions where you can share your current good practice and challenges for each other’s benefit…see you there!
Paula Grant, Chief Officer