A Grimsby public office will permanently close at 4pm on Friday 31st March 2017 as part of enforced cost saving efficiencies by housing charity Shoreline.<\/p>\n
In October 2015, Shoreline announced it must save at least \u00a34 million per year in light of short-notice government cuts to social housing rents by 1% per year; year-on-year for four years from 2016, and this office closure is the last stage of the service reductions associated with that decision. While closing the Osborne Street Grimsby building will help reduce some of Shoreline\u2019s operational costs the move also reflects changing customer habits, as more and more people access services online. Shoreline customer services manager Jill Knott said: \u201cClosing this office allows us to make savings while still continuing to maintain the service that we provide to our customers.<\/p>\n
\u201cMore people are choosing to access our services online, through social media or by telephoning us directly.\u00a0 Our new online customer service portal \u2013 Do it Online \u2013 is actively used by over 1300 tenants from the comfort of their homes or on the go. We do of course realise that some people would prefer to deal with us in person and we are continuing to provide dedicated housing officers for our tenants throughout North East Lincolnshire.\u201d<\/p>\n
Customers wishing to make rent payments can continue to do so at any Paypoint or Post Office in the UK, online, through Direct Debit, by telephone, text or through the allpay app.<\/p>\n
Alternative access to Shoreline services is available online at www.shorelinehp.com or by telephoning 0345 849 2000.<\/p>\n
Shoreline also provides a free direct line telephone and customer PC at the Nunsthorpe Centre4 facility and Immingham Civic Centre.<\/p>\n
If anyone has any questions or concerns they can contact Shoreline directly on 0345 849 2000.<\/p>\n
Email info@shorelinehp.com<\/p>\n
Click h<\/a>ere<\/a> to read the full press release.<\/p>\n <\/p>\n <\/p>\n\n Shoreline Housing Partnership’s Osbourne Street office in Grimsby will be permanently closing at the end of March. The closure comes following government cuts to social housing rents by 1% per year for four years from 2016. Read of for full details and to view the press release. <\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"xn-wppe-expiration":[],"xn-wppe-expiration-action":[],"xn-wppe-expiration-prefix":[],"spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[36,12,9,437],"tags":[],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_shortlink":"https:\/\/wp.me\/p3cThd-3zq","jetpack_sharing_enabled":true,"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/vanel.org.uk\/va\/wp-json\/wp\/v2\/posts\/13728"}],"collection":[{"href":"https:\/\/vanel.org.uk\/va\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vanel.org.uk\/va\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vanel.org.uk\/va\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vanel.org.uk\/va\/wp-json\/wp\/v2\/comments?post=13728"}],"version-history":[{"count":1,"href":"https:\/\/vanel.org.uk\/va\/wp-json\/wp\/v2\/posts\/13728\/revisions"}],"predecessor-version":[{"id":13730,"href":"https:\/\/vanel.org.uk\/va\/wp-json\/wp\/v2\/posts\/13728\/revisions\/13730"}],"wp:attachment":[{"href":"https:\/\/vanel.org.uk\/va\/wp-json\/wp\/v2\/media?parent=13728"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vanel.org.uk\/va\/wp-json\/wp\/v2\/categories?post=13728"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vanel.org.uk\/va\/wp-json\/wp\/v2\/tags?post=13728"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}